Legal notice
Site publisher
This site is published by:
Essential Glow Design
Sole proprietorship (entrepreneur individuel)
Name: Goual Larbi
Address:
190 bis avenue Anatole France
59410 Anzin
France
SIREN: 977 561 950
Email: essentialglowdesign@gmail.com
Phone: +33 7 81 62 20 97
What the site sells
Essential Glow Design sells online:
- crochet patterns in PDF format (digital products), made available electronically: a download link is sent by email after payment;
- physical items, shipped to a delivery address in France.
The terms of sale, delivery and returns are set out in our Terms of Sale, our Shipping Policy and our Refund Policy.
Publication director
The publication director is:
Goual Larbi
Hosting
The site is hosted by:
Shopify Inc.
151 O'Connor Street, Ground Floor
Ottawa, Ontario K2P 2L8
Canada
Phone: +1 613-241-2828
Intellectual property
All the content on this site (texts, photographs, illustrations, logos, graphics and patterns) is protected by intellectual property law.
Any reproduction, distribution, resale or use, in whole or in part, without prior permission is prohibited. PDF patterns, whether purchased or received free with a physical item, are intended for the personal use of the buyer.
Liability
Essential Glow Design makes every effort to ensure that the information on the site is accurate.
The characteristics of each product are described on its product page. Visuals marked as "illustrative visuals" are not photographs of the product delivered.
Occasional errors or omissions, as well as temporary unavailability of the site, cannot however be completely ruled out. These statements in no way limit the legal guarantees you benefit from for your purchases, described in our Terms of Sale.
Personal data
The personal information collected is used only to process orders, make purchased files available, deliver physical items and handle customer relations.
For details of the data processed, how long it is kept and your rights, see our Privacy Policy.
Cookies
The site uses cookies that are necessary for it to work and, where applicable, audience measurement and advertising cookies. You can change your preferences at any time using the "Cookies" link at the bottom of every page, or in your browser settings. Details are set out in our Privacy Policy.
Complaints
Any complaint can be sent to us by email at essentialglowdesign@gmail.com or by postal mail to the address given above. The right of withdrawal can be exercised by email or by postal mail: the arrangements are set out in our Refund Policy.
The return address for physical items is the publisher's address given above.